> For the complete documentation index, see [llms.txt](https://docs.nuvens.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nuvens.cloud/admin/appendices/alternate-email-setup.md).
# Alternate Email Setup
**Alternate Email** can be configured in one of two ways: via **Active Directory** or by using a **tag**. When using **Active Directory**, you must first populate the alternate email address in the required AD attribute before configuring WorkSpaces Manager.
In **Active Directory Users and Computers**, ensure **Advanced Features** is enabled under the **View** menu to expose additional attributes.
Open the properties of the required user, navigate to the **Attribute Editor**, and select an attribute such as **msDS-cloudExtensionAttribute15**. Edit this attribute and enter the alternate email address.
In **WorkSpaces Manager**, navigate to **Configurations > Settings > Email**. Enable **Alternate Email**, then specify the Active Directory attribute used (e.g. *msDS-cloudExtensionAttribute15*). Set the **Update Frequency** (default is 15 minutes).
{% hint style="info" %}
Emails are sent separately, meaning one email will be sent to the user’s primary address and a separate email will be sent to the configured alternate email address.
{% endhint %}
To use **Alternate Email** with a **tag**, disable **Alternate Email** (Active Directory), remove the **AD Attribute** and specify the **Alternate Email Tag** (for example, **Alternate Email**).
Navigate to **Configuration > Fixed Tags** and create a **Fixed Tag** using the same name as the **Alternate Email Tag** and leave **Fixed Tag Values** disabled.
Finally, navigate to the required **WorkSpace**, click the cog icon in the top-right corner, and select **Manage Tags**. Select the **Alternate Email** tag, enter the alternate email address as the **Tag Value**, and click **Save**.
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