WorkSpaces Personal Metrics

To extend the available metrics beyond those provided by AWS by default, WorkSpaces Manager Agent and a CloudWatch Log Group are required.

When the WSM Agent is installed, additional performance insights become available. Administrators can view CPU and memory usage for a user’s WorkSpace, including Live Stats - a feature that provides real-time visibility into CPU, memory, disk I/O and network activity for instant performance monitoring.

The available disk space for both the root and user volumes is always displayed, regardless of whether the WSM agent is installed.

Use the Statistics Retention Days setting in the Enterprise section to define how many days statistics from WSM Agent are retained before being automatically cleared.

User activity can be reviewed by selecting the Activity tab, which displays session times and dates for the WorkSpace. Selecting Export All allows you to download a CSV containing the complete user activity log for the selected WorkSpace.

The Startup Metrics view provides detailed login performance insights, including profile load times, Group Policy processing, and shell readiness, helping to quickly identify login delays. This view also highlights the Top 5 Highest Processes exceeding resource usage thresholds.

Selecting a process name opens a detailed history of its resource consumption.

The CloudWatch tab displays Amazon CloudWatch metrics for Sessions, Bandwidth, Connections, CPU, Memory, and Volumes. These metrics provide insight into WorkSpace performance, user activity, resource utilisation, and storage consumption, helping administrators monitor and troubleshoot WorkSpaces.

Finally User Location displays the approximate geographic location of the user based on their public IP address and shows the estimated distance between the user’s device and the WorkSpace hosting region. This provides a high-level view of where the session originated.

This feature can be enabled or disabled using the Enable Geolocation Lookup toggle in Enterprise settings.